FAQs

Bookings are not required for the Gondola, Luge or activities but are essential for Stratosfare Restaurant at Skyline.

Gondola tickets are valid for one return ride.

 

The Skyline complex is wheelchair-friendly, and we often welcome guests in wheelchairs or with any other special requirements. We will always ensure they are fully supported and catered for. We are able to slow or even stop the Gondolas if needed.

Our 10-seat Gondola cabins have level loading, allowing wheelchairs to roll straight into the cabin from the loading zone.

Unfortunately, the walking tracks outside the complex and the Moonlight Theatre are not wheelchair accessible.

We can arrange for one of our team to transport you in our company van to the top. It is essential you call ahead to arrange this so we can ensure there is no delay on your arrival.

Family 2+2 includes 2 adults and 2 children.

Family 2+3 includes 2 adults and 3 children.

Please enquire with our functions & events team if you wish to hire a private venue.

*Please note there are minimum numbers for hiring our various venues which may change depending on the season.

Yes, to organise a large group* or corporate booking, request a quote here or contact the functions team at rotoruafunctions@skyline.co.nz

*Please note that group bookings are for 80 or more guests.

Luge rides on a single ticket cannot be split over different days.

 

Luge rides on a single ticket cannot be split over different days.

The Luge is open from 9am – dusk daily and operates in almost all weather conditions including rain or snow. You can get up to date track information here.

 

The Luge is open to people of all ages and abilities. At the Luge Supervisor’s discretion, our Luge team will assist in any way we can to enable a guest with a disability to enjoy the Luge experience. Please ask a staff member for assistance.

Riders who are between 85cm-109cm and 2-6 years of age will need to ride in tandem with an adult. A tandem rider must ride on the Luge with a responsible person over 150cm tall and 15+ years. It is the responsibility of the ‘responsible person’ to ride in a slow and safe manner, avoiding sharp braking to minimise the risk of injury to the tandem rider.
Riders who are over 110cm and 6+ years old can ride the Luge tracks unaccompanied but will need to ride the chairlift with a responsible person over 150cm tall and 15+ years.
Riders 120cm tall and 7+ years old can Luge and ride the chairlift alone.

Children must be at least 110cm high and 6+ years old to be allowed to ride the Luge alone; if they are between 85cm – 109cm in height and 2-6years of age they can ride the Luge in tandem with a responsible person for an additional cost.

 

The Luge tracks start at our complex on top of Mt Ngongotaha (via the Gondola). Luge riders drive their Luge down the trails finishing approx 400m downhill from the complex. You then take a second chairlift to return to the top of the Luge tracks and the Skyline complex.

 

B.Y.O? Bring your own what? You tell us! This is our most technical offering in the park and heads down the true right side of the mountain. It’s steep, techy and super off-camber. A real Jekyll and Hyde trail as it changes day to day and ride to ride and is a good challenge to get down for even the best riders. It starts off the first 50m of Mr Black. You need to ride the start drop On Mr Black to access the trail and as you come around the first open corner, B.Y.O. dives straight off the side of the hill so make sure you scrub the speed off after the start drop.

Grade: 6

Highly difficult riding that is technically challenging. Trails may be narrow with numerous unavoidable obstacles, both man-made and natural. Obstacles may include but are not limited to drop offs, step downs, large jumps and wooden features.

EXPERT MOUNTAIN BIKERS ONLY WITH VERY ADVANCED BIKE HANDLING SKILLS

Day Walker can be accessed both off the Fuzz and Mr Black. This track is a good opportunity to get back to some more “old school” riding; a track forged with a grubber, rake, blood, sweat and blisters. Day Walker provides a narrow and steep decline, which makes for a really fun little piece of riding.

Grade: 3

Intermediate skills required, some steep slopes and exposed roots and small rollable drops. 

This fun little micro line comes off Hucks n’ Hooves just after the 10 51 split. Similar to 10 51, it’s a bit steeper and natural than the other trails. After a couple runs you’ll start to find a nice flow before it pops back out onto Moss Piglet.

Grade: 4

Advanced, some challenging sections including steep sections and some exposure to steep edges, high skill required.

Another Micro line starting from the same point as Dweedle Dee, Dweedle Dum will have you needing new brake pads. It’s steep and techie. Only a short run but it will challenge the best of riders. It has one crux turn that will have you wondering what the best line is. After making the first initial turns and drops you get a nice run out over a natural gap jump before joining Sprint Warrior.

Grade: 5

Difficult riding on tracks with a mixture of narrow trail, poor traction and obstacles both natural and man-made that are more difficult to avoid or jump. Obstacles may include but are not limited to, gaps, step downs, tables.

MUST HAVE ADVANCED MOUNTAIN BIKING SKILLS

Some might argue, but this Hipster is “actually” cool. In fact, the reaction after riding this track has been the same every time- “wow”. Hipster breaks off from the Sprint Warrior and flows seamlessly from chiselled berm to chiselled berm. The trail does have some small jumps but all are rollable and easily negotiated at low speed if you are still finding your jumping legs. There are two options to finish the trail; hit the Sprint Warrior tabletop and pull your sickest whip for the audience riding the gondola above. Or, take the alternate track that takes you a little more gently to the trail end. Hipster is bound to be a favourite and won’t disappoint.

Grade: 3

Intermediate skills required, some steep slopes and exposed roots and small rollable drops. 

A legitimate black diamond jump trail. Built with perfect flow, It boasts 32 jumpable features including tables, step-ups, step-downs, gaps, wooden features, it’s got it all. On top of that, all the jumps are connected by massive shreddable berms. The trail has a compulsory gap/step down to start the trail, if you cannot ride this feature, please do not ride the trail for yours and others safety. This trail is a heap of fun if you are an advanced rider and have the appropriate skills.

Grade: 5

Difficult riding on tracks with a mixture of narrow trail, poor traction and obstacles both natural and man-made that are more difficult to avoid or jump. Obstacles may include but are not limited to, gaps, step downs, tables. 

MUST HAVE ADVANCED MOUNTAIN BIKING SKILLS

This is your opportunity to see if you are as fast as our local boy Keegan Wright who silver medalled the pump track at Crankworx 2015. Use it as a warm-up for the bike park or a few social races at the end of the day. There will be some epic battles on this masterpiece created by Empire of Dirt.

Grade: 3

Intermediate skills required, some steep slopes and exposed roots and small rollable drops. 

The catalyst for the Skyline Gravity Park that has now become somewhat of an institution. The top section is Intermediate and provides that Rotorua Flow. The bottom section is an Advanced trail and provides a plethora of mountain bike experience with machine-built berms, step downs, gap jumps, hand-built trail, the list goes on. All of this fun wrapped up in a warp speed package of 3-4 minutes top to bottom.

Grade: 3 (Upper Sprint Warrior)

Intermediate skills required, some steep slopes and exposed roots and small rollable drops.

Grade: 5 (Lower Sprint Warrior)

Difficult riding on tracks with a mixture of narrow trail, poor tractions and obstacles both natural and man-made that are more difficult to avoid or jump. Obstacles may include but are not limited to, gaps, step downs, tables.

MUST HAVE ADVANCED MOUNTAIN BIKING SKILLS

Splitting off from Hucks n’ Hooves, Ten Fifty One takes a hard left into some steep techie terrain. A raked in, fast line that sends you over a gap jump before ripping out of the Redwoods below. Similar but different to Moss Piglet, if you enjoy the purist tracks and like to see the trees as a blur, go get a little crazy on Ten Fifty One.

Grade: 5

Difficult riding on tracks with a mixture of narrow trail, poor traction and obstacles both natural and man-made that are more difficult to avoid or jump. Obstacles may include but are not limited to, gaps, step downs, tables.

MUST HAVE ADVANCED MOUNTAIN BIKING SKILLS.

The phone is ringing, your heart sinks, sweat runs down your brow and the nerves grow!

It’s The Debt Collector.

The newest addition to the park is this Grade 6 tech trail hand-built by our very own patrol team. If you like natural and raw trails with steep technical corners, long off cambers, roots and rocks then The Debt Collector is your cup of tea. This trail lets the rider’s imagination run wild with wide sections of trail and multiple line choices, you can make every lap different until you’ve mastered the fastest way down the hill.

The Debt Collector splits off B.Y.O after the switchbacks.

Grade: 6

Highly difficult riding that is technically challenging. Trails may be narrow with numerous unavoidable obstacles, both man-made and natural. Obstacles may include but are not limited to drop offs, step downs, large jumps and wooden features.

EXPERT MOUNTAIN BIKERS ONLY WITH VERY ADVANCED BIKE HANDLING SKILLS

Due to the number of photos taken daily, we are unable to recover photos once you leave the complex. Photos must be purchased at the Luge or the base of the Gondola on the day.

If you have purchased a Luge photo, you should also receive an electronic copy of this which will be sent to the email address you provided at the time of purchase.

 

• Opened in 1985.
• Ride an eight-seater Gondola up Mount Ngongotaha with unsurpassed views of Rotorua and its surroundings.
• The Gondola is on a 900-metre long Doppelmayr cableway system.

Step into iNZpired – The Store and take in the gallery experience featuring top New Zealand designed products for you to take home.

• Opened in July 2012.
• 100 different flavoured jelly beans, pick-n-mix options and gift packs.
• Beanboozled: only for the daring, spin the wheel to select one of 16 beans. One is a delicious flavour, the other will leave a horrid taste in your mouth, but you don’t know which is which until it is too late!
• Jelly Bean artworks feature on the wall including Leonardo da Vinci’s Mona Lisa, recreated using 17,000 jelly beans.

• The world-famous Luge opened in 1985 and is one of Rotorua’s most popular attractions.
• Part go-cart, part toboggan, ride the Rotorua Luge through a beautiful forest on one of three exciting trails.
• There are 5 Luge tracks to explore. Tiki Tour, Gravity, Legend, Ultra and Twister
• Over 7.3km of Luge tracks on Mt Ngongotaha through Redwood forest and with views of Lake Rotorua
• The three-wheeled Luge carts are gravity fuelled and the rider has full control over speed and direction using a unique braking and steering system. Pull back on the bars to stop, push forward to go and enjoy the ride.
• Ideal for any age and small children can ride with adults.
• Scenic chairlift rides back to the top of the trail.
• Skyline Rotorua continues to lead the Luge technology – all components are designed and manufactured in Rotorua and then shipped around the world to other Luge locations.
• The Luge is also in Queenstown, New Zealand; Mont Tremblant and Calgary, Canada; Sentosa, Singapore and Tongyeong, Korea.

• $450,000 renovation in 2013.
• Spacious indoor dining as well as an outdoor area with expansive views over Rotorua.
• Features a pizzeria, ice cream parlour, freshly baked foods, sushi, great coffee and more.
• Friendly and casual atmosphere serving the best of international and Kiwiana cuisine.

• Opened in August 2014.
• NZ’s first year round Gondola assisted bike lift, accessing world-class downhill mountain biking.
• Host location of the world’s largest mountain biking event, Crankworx Rotorua, with custom-built Downhill, Dual Speed and Style, Slopestyle and Pump Track courses for the world’s best riders.
• Skyline has 11 dedicated Gondolas that can each take four riders and their bikes to where the trails start, taking the hard work out the park’s 200-metre vertical rise.
• 10km trail network with varying terrain for medium to advanced riders.
• The mountain bike Park has full-time patrollers, all trained to pre-hospital first aid levels.

• Opened in 2000.
• Three seated Skyswing hoists you 50m into the air.
• Hanging from your harness, pull the release to make the drop at up to 150kph.
• Child age is 6 – 14 years inclusive. Need to be above 110cm in height.
• Three riders need a maximum swing weight of 350kg.

• $2 million renovation project finished in November 2014.
• The buffet experience – includes kitchen theatre, marketplace feel and cooked-to-order options, encouraging diners to have a little bit of everything.
• Diners can pick their own prime cuts of meat aged to perfection on-site, which Skyline’s chef will then cook to your liking.
• Dessert includes a vast selection of classics, with chefs preparing fresh waffles on the spot.
• The contemporary ambience features luxurious Italian marble, granite, schist stonework, timber and David Trubridge lights.
• The bar is the perfect venue for parties, conferences or special events.

• Established by winemaker Brent Park in 2012.
• The Volcanic Hills name depicts the landscape of the beautiful North Island central plateau, including the iconic peaks of Ruapehu, Ngauruhoe and Tongariro.
• The wine is made with grapes from all the best spots around NZ.
• Learn how wine is made and sample the handcrafted wines.

• Opened in April 2014.
• Descends 385 metres down the side of Mt Ngongotaha, dropping a total of 48 vertical metres.
• Zip through the air at up to 60km/h, through the Trees.
• Finish on a platform by the Luge chairlift.
• Suitable for children and adults.
• Minimum weight 27kg, maximum weight 125kg.
• Child age is 6-14 years inclusive.

Yes, we cater to a wide range of dietary requirements, our chefs and wait staff are available if you have any questions.

Please alert the reservation team to any dietary requirements when making your reservation.

Click here to fill in our change request/ cancel booking request form (please note our standard Terms & Conditions apply and any decision made in relation to booking changes/ cancellations is at the discretion of Skyline Rotorua).